Post-Gazette.com Redesign

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  1. offer a opt-out for subscribers for the new add-on magazines announced. I do not want them

    post notice in daily paper and add comment on renewal bill

    32 votes
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      11 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • WHAT IS THIS NEW MAGAZINE DEAL?HOW DO I OPT OUT? THANK YOU

      WHAT IS THIS NEW MAGAZINE DEAL?HOWDO I OPT OUT? THANK YOU

      10 votes
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        4 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • give your customers an EASY way to report a missing paper. This website ain't it.....

        Please make a HUGE link the first thing that appears on your website to allow reporting a missing paper. I'm already angry when I get to your site. Why make it worse by making me have to scroll through endless garbage trying to find a simple way to contact you to correct YOUR error?

        19 votes
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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • 20 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Never Make a Subscirber "Opt Out" of new charges

            You bury the fact that a subscriber must opt out of the new magazines in the Sunday paper. Then the site map does not contain the link. Service? Make the link prominent since we have such a short time to opt out.

            5 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • I don't want the $1.99 add to my paper on sunday

              I don't want the $1.99 add to my paper on Sunday. that is not fare to the elderlies. If I receive it I will take it off of my bill.
              why don't you people answer the number on the paper that you sent us

              3 votes
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                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • 1/27/2016 I had problems with your web site trying to opt out from The Insiders Guide. I called your local customer service in Pittsburgh f

                I called your local Pgh. phone number & Michael (customer service) was extremely helpful. Your web site to remove myself from The Insiders Guide was not functioning.1/27/2016. Your newspaper is overpriced and you keep removing puzzles, ect. You outsourced years ago customer service eliminating local jobs,but keep increasing the price. When I call I want to speak with someone local in Pgh. You were supposed to start putting the dates of my subscription on my charge card bill when you implemented your new system. That was your reply to me years ago when I filed a complaint with The Attorney…

                8 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • i

                  I think that combining the Holiday issues for your long time subscribers was more than a little unfair. What about the very elderly and the handicapped who absolutely make the routine of the morning paper with their coffee the best way to start their day? My aunt who is 87 makes the paper her mission in the morning she reads it from end to end and knows the columns, writers etc. She has been subscribing and paying the yearly cost for close to 70 years these are just the people you certainly do not want to let down. Please rethink…

                  7 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • 7 votes
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                      3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • The online vacation stop procedure is excessive and complicated.Simplify it.

                      Our on line vacation stop procedure is just impossible. Simplify it.

                      4 votes
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • Your pop-up regarding my quota for reading on-line content

                        I have decided to stop reading, or attempting to read the PPG on-line with the attempt to get me to subscribe to content festered with advertisements. I should be paid to read content with ads. Same reason I do not subscribe to magazines.

                        2 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Really hate the new website so called update.

                          Website takes too long to download. Don't like the banners and popups. The daily photos are no longer available to view. Have read PG online for years. I hate how it has been destroyed.

                          4 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Why does the PG now make subscribers jump through numerous hoops just to enter a vacation hold?

                            Vacation hold should be easy, not a collection of hoops and broken links.

                            22 votes
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                              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • 2 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • you are the only newspaper on line that charges customers to read it...why???

                                  should be free like all other newspapers around the country

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Stop whatever it is that makes the site constantly crash. I can't read for more than a few minutes before it crashes and has to reload.

                                    Whatever technically causes the site to load sooooo slowly and erratically seems to now be causing the site to repeatly crash before it even completely finishes loading all the incessant ads. Why am I paying for a subscription when I can't even read an article without the site crashing.

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add 2 pages of comics, and sudoku.

                                      I taught my kids to read,and made it fun by reading them the sunday funnys.I buy the erie times on sunday for suduko.

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Why are there so many errors? Are you guys a real news company? http://www.post-gazette.com/local/city/2015/12/18/Pittsburgh-police-sergeant

                                        By 3rd grade this paper would have so much red ink on it I'd be embarrassed. The majority of my teen cousins have less grammar errors on their facebook wall.

                                        1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow unlimited Reading Online for Registered users

                                          Your ad revenue per click must be getting bad now. Your ad revenue from clicks should be enough to allow folks to read your paper online.

                                          I will not pay to subscribe - I am registered and used to be able to read as many articles as I wanted.

                                          Tell your advertisers I (and probably many others) now go to the Trib page for local news which allows unlimited viewing without even a registration. This is a loser site the way it is designed and run now.

                                          Then again the multitude of resource heavy ads break my browser constantly so…

                                          1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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