Post-Gazette.com Redesign

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  1. I am so sick of having to log in I want to quit my subscription. Surely there is some way you could remedy this if chose to. Instead you inv

    Now you can't even register a complaint completely. If you are having problems Post Gazette, I'm not surprised. You alienate your customers. Why must I log in every month?

    13 votes
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      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • The post gazette sucks

      Fire all your employees and hire people who care especially in the delivery department.

      7 votes
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • 30 votes
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          9 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • 1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Account Access

            Why do I have to keep signing into my account everytime I open my browser - very annoying.

            1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • emails

              Your address for information regarding your Commenting Policy (pgnow.com) sends back a message about submitting photos. Maybe you should change that.

              1 vote
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Poll question on health care - Those of us who pay for medicare ($104.90/mo in 2014) plus have purchased a healthcare policy are missed.

                Better research your poll questions. I didn't buy additional health insurance because of the affordable health care act, I have done it for years. Medicare is not free, a payment is deducted from my social security income (which I paid into all my working years). This was a poorly phrased poll.

                1 vote
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Fire your digital strategy team...LOL

                  Thank you for blocking my views of this site or limiting the number of views. It has forced me to look elsewhere for similar content providers in the Pittsburgh area. I would suggest you effort and maximize the ad dollars vs. blocking content. My wife is in media and oversees a 250 million dollar advertising budget (not including their 70 million in local dollars) for her company. According to her, they would never let their agency place an ad on a site that blocks (or limits) content to users. Good Luck with this flawed ideology! Off to the myriad of…

                  2 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Organize the Classified Betther

                    Is it possible to create a dedicated section for Classifieds just like you have for PowerSource, Homes, Cars, Weekend? Right now you have classifieds where ever you have a blank page. Today 3/2/15 for example that classifieds are in three separate sections and in each one the same type of listings are in each. The classifieds aren't even classified. It is very frustrating when a person is looking for something whether it is a job, tickets or a piece of furniture. Think hard about this.

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Close your doors. The P-G has the most incompetent staff of people working in their customer service and circulation department.

                      Close your doors. The P-G has the most incompetent staff of people working in their customer service and circulation department. We have called every day for the past two weeks to get a paper delivered. I have been getting the P-G for the past 40 years, but will now get the Trib. You have lost another loyal customer. In a word, you SUCK!

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • horrible site

                        the loading of the page due to the enormous ads is ridiculous. Worst web site for such poor quality writing

                        7 votes
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        • make your cust. service lines cust. service. They are a joke

                          waiting 15 min and getting service STINKS

                          7 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Closing your website to input about delivery problems because the website is being updated is very poor customer service.

                            Closing your website to input about delivery problems because the website is being updated is very poor customer service. Couldn't a parallel test site be used for development while the existing site is in service?

                            The following statement, which is posted on the site, is weak. It should state when the transition period began as it would be useful to the subscriber to know when it is expected to be complete.

                            "Please be advised that we are currently upgrading our subscriber customer service and billing systems to better serve our customers.

                            Requests entered on this page will not take effect…

                            3 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • You need to fix the problems with digital access. Not working at all today.

                                Hire someone who has worked at the NYT to fix your digital access issues.

                                1 vote
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Get a new delivery service

                                  It is too difficult to get anyone to answer the 800 number. When someone finally does, they do not understand their job and cannot establish service for me. I've been trying to start service with my AmazonLocal coupon for over two months and I still am not getting the paper.

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 3 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • try to call your own customer service number,, whoa what a New concept as in NO SERVICE....

                                      Try calling your own customer service number for a change and see how great your service is. I have been trying to call for 2 weeks now,. I have sent emails with no acknowledgement, I want to cancel my subscription and am going to call my credit card company that you refuse to respond to any attempts to communicate,.

                                      2 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • I think the paywall for your website is ridiculous. I am trying to tell Borough residents about articles on your website.

                                        No paywalls - some people actually like the PG articles and want to tell others about them via Facebook, etc.

                                        1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 2 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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