Post-Gazette.com Redesign

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  1. I am so sick of having to log in I want to quit my subscription. Surely there is some way you could remedy this if chose to. Instead you inv

    Now you can't even register a complaint completely. If you are having problems Post Gazette, I'm not surprised. You alienate your customers. Why must I log in every month?

    6 votes
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      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • 27 votes
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        9 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • horrible site

        the loading of the page due to the enormous ads is ridiculous. Worst web site for such poor quality writing

        7 votes
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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • make your cust. service lines cust. service. They are a joke

          waiting 15 min and getting service STINKS

          7 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • The post gazette sucks

            Fire all your employees and hire people who care especially in the delivery department.

            2 votes
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • Closing your website to input about delivery problems because the website is being updated is very poor customer service.

              Closing your website to input about delivery problems because the website is being updated is very poor customer service. Couldn't a parallel test site be used for development while the existing site is in service?

              The following statement, which is posted on the site, is weak. It should state when the transition period began as it would be useful to the subscriber to know when it is expected to be complete.

              "Please be advised that we are currently upgrading our subscriber customer service and billing systems to better serve our customers.

              Requests entered on this page will not take effect…

              3 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • 1 vote
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • Fire your digital strategy team...LOL

                  Thank you for blocking my views of this site or limiting the number of views. It has forced me to look elsewhere for similar content providers in the Pittsburgh area. I would suggest you effort and maximize the ad dollars vs. blocking content. My wife is in media and oversees a 250 million dollar advertising budget (not including their 70 million in local dollars) for her company. According to her, they would never let their agency place an ad on a site that blocks (or limits) content to users. Good Luck with this flawed ideology! Off to the myriad of…

                  1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • 3 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • 2 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Answer Your Phone

                          Your delivery guy 1. generally comes later than before. 2. We now read the paper at dinner because we are gone for work. 3. THIS IS THE Bad one. If your delivery guy would tie the bag when it rains I would not have a late & very wet P-G. The P-G used to double bag in rain the past. Is your delivery man a moron? AND HAVE SOME ANSWER THE PHONE your phone. and better yet have some one a answer this e-mail. Is my subscription importat to you?

                          7 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Please put an option to immediately cancel my subscription.

                            Getting through to you by telephone is impossible and your website is the worst. So you should have an option for your many totally disgusted customers to cancel their subscription immediately. The new format and design of your paper is terrible! Some people want to continue reading the paper and not have the articles formatted for strictly I-phone access.

                            3 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Thank You Penguins Hockey team for playing the National Anthem of Canada tonight.

                                As a Canadian citizen I thank the fans of Penguins for singing our national Anthem this evening.

                                I have an attachment to Pittsburg as I have been a Pirate fan since the mid 50s during the days of Dale Long,Dick Littlefield, Dr Strangeglove the first baseman, later Bill Virdon, I still have a pair of Willie Stargel ball caps one black one yellow from 1979.

                                Thank you again.

                                PS I live in Nova Scotia about 80 miles west of Sidneys home.

                                4 votes
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                                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • try to call your own customer service number,, whoa what a New concept as in NO SERVICE....

                                  Try calling your own customer service number for a change and see how great your service is. I have been trying to call for 2 weeks now,. I have sent emails with no acknowledgement, I want to cancel my subscription and am going to call my credit card company that you refuse to respond to any attempts to communicate,.

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Restore the print games page to the electronic version

                                      I hate the fact that you have replaced the page with the bridge column and the NYT crossword with a giant advertisement in the electronic version of the newspaper. The E-Edition Games are NOT the same and are not acceptable. In addition, the puzzle would not be able to be clipped and copied even if it were the correct one.

                                      12 votes
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                                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
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